Welcome to  W J O E RADIO, Taking radio from the past into the new Millennium!

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Satisfaction Guarantee - Buy with 100% Confidence  

  It is our duty to insure you are completely satisfied with your purchase from us. If you are not satisfied, you can return the product to Wjoe Radio within 30 days of your purchase for a credit or refund (see the return policy).

 

Return Policy 

  We stand behind our products at WJOE radio LLC, and will gladly accept merchandise returns subject to the guidelines below. At your option, we will replace the product or refund your payment.

    1. Please send an e-mail the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days. We also ask to please be specific. We want to improve our services and products, but need your input to do so.

       

    2.  Electronic components: Must be unused, undamaged, and in the original unopened package(s). After 30 days we will not accept a return on these products.

       

    3. Belts and Belt kits: These have a 90 day replacement warrantee period. If a belt, or belts should become defective. Then they need to be returned for a replacement. We will replace any defective belt(s) or idler tire(s) only, not the complete kit. The replacement is at our digression.

       

    4. Ship the product back to us, along with a copy of your original invoice. Print the RA number legibly on the outside of the shipping carton in bold, visible letters.

       

    5. Send the package to: 

                          WJOE Radio, LLC

                          #104

                          19 Pierce Ave., Suite C  

                          Fitchburg, MA 01420

     

    Important NOTES

    1. Freight collect or COD returns cannot be accepted.
    2. Parts received by WJOE radio without an RA number and copy of the invoice may be returned to you COD for freight charges incurred or held for processing until it has been determined that the return was made for justifiable reasons.
    3. To receive a credit or refund, parts must be returned within 30 days. Incorrect orders must be reported within 30 days.

     

    Shipping Details:

    1. We ship three times a week. Tuesady, Thursday, and Saturday mornings.
    2. There are always exceptions, like weather, vacations, and back orders.
    3. You are always welcome to contact us for more information. Please select the "SHIPPING/TRACKING" option.

      

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    WJOE Radio, LLC 04/13/11 xx1