Welcome to  W J O E RADIO, Taking radio from the past into the new Millennium!

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WJOE Terms and Agreement Statement !

  WJOE or WJOE Radio or WJOE Radio LLC or any affiliate associated with WJOE for the sake of business is one entity and referred to as WJOE in the User Agreement. Can be referred to in any manner mentioned, or any other derivative past or present.

  We reserve the right to change this policy at any time.

Satisfaction Guarantee - Buy with 100% Confidence  

  Return Policy 

  We stand behind our products at WJOE radio LLC, and will gladly accept merchandise returns subject to the guidelines below. At your option, we will replace the product or refund your payment.  Exceptions listed below.

    1. Please send an message to cs@wjoe.com the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days. We also ask to please be specific. We want to improve our services and products, but need your input to do so.

    2.  Electronic components: Must be unused, undamaged, and in the original unopened package(s). After 30 days from date of purchase we will not accept a return on these products.

    3. Belts and Belt kits: These have a 90 day replacement warrantee period. This is 90 days from the date of purchase! If a belt, or belts should become defective. Then they need to be returned for a replacement. We will replace any defective belt(s) or idler tire(s) only, not the complete kit. The replacement is at our digression.

    4. Ship the product back to us, along with a copy of your original invoice. Print the RA number legibly on the outside of the shipping carton in bold, visible letters. We (WJOE Radio, LLC will determine your refund based on the product retruned, and condition.

       

  • Send the package to: WJOE Radio LLC, #104, 17 Peirce Ave Suite B, Fitchburg, MA 01420

Shipping Information

 

Shipping NOTES:

    1. Freight collect or COD returns cannot be accepted.
    2. Parts received by WJOE radio without an RA number and copy of the invoice may be returned to you COD for freight charges incurred or held for processing until it has been determined that the return was made for justifiable reasons.
    3. To receive a credit or refund, parts must be returned within 30 days from date of purchase. Incorrect orders must be reported within 30 days. After 30 days we will not offer a refund for any reason(s).
    4. Risk of Loss
      All purchases of physical items from WJOE radio, LLC or affiliates are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Once delivery has been made to the carrier (USPS, UPS, ECT) The order becomes your responsibility. We will provide tracking upon request. We will provide support if appropriate.

Shipping Details:

  1. We ship three times a week. Monday, Wednesday, and Friday.
  2. This is not a guarantee, due to vacations, weather issues, or any other outside influence.
  3. You are always welcome tocontact us at cs@wjoe.com, for more information. Please select the "SHIPPING/TRACKING" option.

Privacy Security Information

 

Our Commitment To Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This applies to all information collected or submitted to us on our website. The only records we temporarily hold are back ordered items. These are not kept electronically, and are destroyed as soon as the item(s) are sent. Furthermore it is our responsibility to protect your personal information.

 

Third Party Data Collection: We do not require, purchase, or demand third party data collection of any kind. However we can not control the way they do business. Examples are credit card orders, Paypal payments, shopping cart gateways, ect. These third party payment gateways are required to process credit cards and payment information. We may need to access these accounts when necessary. As a result any correspondence to us, (WJOE Radio) must include an order number if there is an query about the original order.

The way we use information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. At no time do we collect or store this data unless asked or authorized to by the customer. 

For example: We ask customers to join the email list, and at their option they can opt in or out. Even this data is saved on a third party collection database, never in house.

Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we are exposed to.

User Agreements

WJOE or WJOE Radio or WJOE Radio LLC or any affiliate associated with WJOE for the sake of business is one entity and referred to as WJOE in the User Agreement. Can be referred to in any manner mentioned, or any other derivative past or present.

  • Illegal use of products sold by WJOE radio, LLC
     Products sold by WJOE radio, LLC or affiliates may not be used in any device that would be illegal under state, federal and international laws. WJOE radio, LLC takes no responsibility for use of their products used in such devices, or use as not intended.
  • Risk of Loss
     All purchases of physical items from WJOE radio, LLC or affiliates are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Once delivery has been made to the carrier (USPS, UPS, ECT) The order becomes your responsibility. We will provide tracking upon request. We will provide support if appropriate.
  •  Risk of Damage
      All purchases of physical items from WJOE radio, LLC or affiliates are made pursuant to a shipment contract. This means that the risk of damage for such items pass to you upon our delivery to the carrier. Once delivery has been made to the carrier (USPS, UPS, ECT) The order becomes your responsibility. We will provide tracking upon request. We will provide support if appropriate. In some cases the carrier will provide insurance, or insurance may be supplied depending on shipment type and cost. WJOE Radio may assist in these cases, however the responcibility is with the end user and the carrier company.
  • Purchasing a Product on WJOE
    • Users can purchase products on the WJOE website using a valid credit card processed by a third party.
      You do not have to be a member to purchase a product.
      The price you pay is fixed at the time of ordering.
      You may not cancel an order once it has been submitted.
      It is the customer's responsibility to ensure the product delivery address is correct. WJOE takes no responsibility for any product a customer does not receive because of errors in the delivery address given to us.
  • You must ensure that your access to this website and the WJOE service is not illegal or prohibited by laws that apply to you.
  • Other
     We accept no liability for any failure to comply with this agreement where such failure is due to circumstances beyond our reasonable control.
    If we waive any rights available to us under this agreement on one occasion, this does not mean that those rights will automatically be waived on any other occasion or occasions.

Disclaimer

  The information contained within this website www.wjoe.com, or any affiliate, is derived from theoretical information based on experience and knowledge obtained in experiance. The reader "you", are ultimately responsible for any and all information used from this site. Any damage, or any consequences you experience from this information is solely your responsibility. This information is a free service, so please enjoy it! Any other use, retention, dissemination, editing, selling, or copying anything from this site, for any intent is strictly prohibited. Unless you obtain written permission by me at joe@wjoe.com. Any information on this web site is owned by myself and is intended to aid you in your research about Antique or Vintage capacitors. Please enjoy!!!!!!

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12/10/17 UPDATED 03/23/2023