Welcome to  W J O E RADIO, Taking radio from the past into the new Millennium!

Quick links!  HOME Items for SALE Price Guide Links CONTACT US ! 

Our Policies and Privacy Statement !

Satisfaction Guarantee - Buy with 100% Confidence  

  We feel it is our duty to insure you are completely satisfied with your purchase from WJOE Radio. If you are not satisfied, you can return the product(s) to WJOE Radio within 30 days of your purchase for a credit or refund. Furthermore it is our responsibility to protect your personal information.

Return Policy 

  We stand behind our products at WJOE radio LLC, and will gladly accept merchandise returns subject to the guidelines below. At your option, we will replace the product or refund your payment.

    1. Please send an e-mail the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days. We also ask to please be specific. We want to improve our services and products, but need your input to do so.

       

    2.  Electronic components: Must be unused, undamaged, and in the original unopened package(s). After 30 days we will not accept a return on these products.

       

    3. Belts and Belt kits: These have a 90 day replacement warrantee period. If a belt, or belts should become defective. Then they need to be returned for a replacement. We will replace any defective belt(s) or idler tire(s) only, not the complete kit. The replacement is at our digression.

       

    4. Ship the product back to us, along with a copy of your original invoice. Print the RA number legibly on the outside of the shipping carton in bold, visible letters.

       

  • Send the package to: WJOE Radio LLC, #104, 19 Peirce Ave Suite C, Fitchburg, MA 01420

Shipping Information

 

Shipping NOTES:

    1. Freight collect or COD returns cannot be accepted.
    2. Parts received by WJOE radio without an RA number and copy of the invoice may be returned to you COD for freight charges incurred or held for processing until it has been determined that the return was made for justifiable reasons.
    3. To receive a credit or refund, parts must be returned within 30 days. Incorrect orders must be reported within 30 days.

 

Shipping Details:

  1. We ship three times a week. Tuesday, Thursday, and Saturday mornings.
  2. There are always exceptions, like weather, vacations, and back orders.
  3. You are always welcome to contact us for more information. Please select the "SHIPPING/TRACKING" option.

 

Privacy Information

 

Our Commitment To Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This applies to all information collected or submitted to us on our website. The only records we temporarily hold are back ordered items. These are not kept electronically, and are destroyed as soon as the item(s) are sent.

 

Third Party Data Collection: We do not require, purchase, or demand third party data collection of any kind. However we can not control the way they do business. Examples are credit card orders, Paypal payments, shopping cart gateways, ect. These third party payment gateways are required to process credit cards and payment information. We may need to access these accounts when necessary. As a result any correspondence to us, (WJOE Radio) must include an order number if there is an query about the original order.

The way we use information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. At no time do we collect or store this data unless asked or authorized to by the customer. 

For example: We ask customers to join the email list, and at their option they can opt in or out. Even this data is base is on a third party collection database, never in house.

Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we are exposed to.

  

Disclaimer

  The information contained within this website "www.wjoe.com" is derived from theoretical information based on experience and knowledge obtained over my lifetime. The reader "you", are ultimately responsible for any and all information used from this site. Any damage, or any consequences you experience from this information is your responsibility. This information is a free service, so please enjoy it! Any other use, retention, dissemination, editing, selling, or copying anything from this site, for any intent is strictly prohibited. Unless you obtain written permission by me at WJOE Radio. Any information on this web site is owned by myself and is intended to aid you in your research about Antique Radio. Please enjoy!!!!!!

 Quick links!  HOME Items for SALE Price Guide Links CONTACT US ! 

01/10/13